FAQ

How long does delivery take?

Orders are processed in 1–2 business days and then take 3–7 business days to arrive. You will get a tracking link by email as soon as your parcel ships.

How much is shipping?

Shipping is free on every order. There is no minimum spend and nothing is added at checkout.

Do you ship to my country?

We currently ship to the United States. If your country does not appear at checkout, we are not shipping there yet.

What payment methods can I use?

You can pay by credit or debit card, PayPal, Shop Pay or Google Pay. All payments are processed securely and we never see your card details.

Can I change or cancel my order?

Yes, as long as it has not shipped yet. Email order@thegadget4u.com as soon as you can and we will cancel it and refund you in full.

What if my item arrives damaged or faulty?

Send us a photo at order@thegadget4u.com within 7 days of delivery and we will send a replacement or refund you. You do not need to return a damaged item.

How do I return something?

Our full returns process is on the Refund Policy page.

My tracking hasn't updated. What now?

Tracking can take up to 48 hours to go live after you get the email. If it has not moved for 7 business days, email us and we will chase the carrier for you.

Is it safe to order here?

Yes. Checkout runs on Shopify's secure, encrypted payment system, the same one used by millions of stores. Your payment details are never stored on our servers.

How do I get in touch?

Email order@thegadget4u.com or use our contact page. We reply to every message within 24 hours.